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Registered: ‎20-03-2017
Message 1 of 3 (76 Views)

phone charges

Have been charged £157 for a 31000 sec (8 hour) phone call which obviously i did not make for 8 hours. as anyone had similar and what did you do to dispute charge. Have spoke to overseas switchboard with no help

Tony Eade 

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Problem sorter
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Registered: ‎01-11-2010
Message 2 of 3 (71 Views)

Re: phone charges

Did you perhaps forget to terminate the call?

 

 

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Registered: ‎04-05-2010
Message 3 of 3 (65 Views)

Re: phone charges

[ Edited ]
There does seem to be a little trend starting about calls not being terminated?

This must be the 3rd post in a week, with one post being only yesterday
https://community.virginmedia.com/t5/Virgin-Mobile/Huge-bill-due-to-a-call-that-didn-t-end/m-p/33715...

https://community.virginmedia.com/t5/Virgin-Mobile/159-00-for-one-call/m-p/3366335#U3366335
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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only £9 and £5 big bundle sim. Customer since 1993.
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