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cresta001
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phone charges

Have been charged £157 for a 31000 sec (8 hour) phone call which obviously i did not make for 8 hours. as anyone had similar and what did you do to dispute charge. Have spoke to overseas switchboard with no help

Tony Eade 

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Dave_cq
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Re: phone charges

Did you perhaps forget to terminate the call?

 

 

********* SuperHub 2ac - Asus rt-ac68u Router - Vivid 100Mbps **********

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teabag
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Re: phone charges

There does seem to be a little trend starting about calls not being terminated?

This must be the 3rd post in a week, with one post being only yesterday
https://community.virginmedia.com/t5/Virgin-Mobile/Huge-bill-due-to-a-call-that-didn-t-end/m-p/33715...

https://community.virginmedia.com/t5/Virgin-Mobile/159-00-for-one-call/m-p/3366335#U3366335
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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only £9 and £5 big bundle sim. Customer since 1993.
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