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loyalcustomer2
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phone bill too high

not very happy .      phone bill should be no more than a tenner on average (over the last 4 years) but now its 46 quid.      I have been charged for Mobile Data ( don't even know what is is )  and phoned 150 and asked to have my bill reduced.   No chance of that it would appear.     Seems my updated I Phone has been secretly using this Mobile Data as I was happily living my life. Don't know how virgin couldn't put a stop on this. A pure cash builder. Warning ; check your phone settings or you too will have all your Data Allowance used up and get ripped off by a Great Big Bill. 

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Re: phone bill too high

Hey loyalcustomer2

 

Welcome to the community, I'm sorry to hear about the extra data charges on your recent bill. We can certainly advise on ways to keep an eye on data usage so this doesn't happen again in the future.

 

Most handsets come with features that keep a constant tally on your data usage as well as options for disabling software updates unless you're on Wi-Fi. Can I ask which handset you have there?

 

Looking forward to hearing from you.

Dave


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