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chumley24
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pay as you go internet charge

My wifes phone has been changed to pay as you go. she has put £10 credit on it and it has used up £3 in 3 days on internet charge at midnight £1 per time . is this just and update process although its connected to house wifi or does an app need turning off.

 

thanks

 

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Superuser
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Re: pay as you go internet charge

Hi chumley24,

 

£1 is the daily charge for PAYG mobile data > 100MB. (Hence the charge at midnight because you are entering another day).

Apps and the phone's OS will regularly update themselves.

Even when connected to WIFI, when in standby the phone's WIFI may "go to sleep" as a battery saving measure. 

Background data is also often needed, weather, location, syncing with Google calendar e.t.c.

You can restrict background data in the phone's settings.

Or to avoid charges completely, just turn off mobile data on your wife's phone.

 

AlexKid :-)

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Superuser
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Helpful Answer

Re: pay as you go internet charge

Hi chumley24,

 

£1 is the daily charge for PAYG mobile data > 100MB. (Hence the charge at midnight because you are entering another day).

Apps and the phone's OS will regularly update themselves.

Even when connected to WIFI, when in standby the phone's WIFI may "go to sleep" as a battery saving measure. 

Background data is also often needed, weather, location, syncing with Google calendar e.t.c.

You can restrict background data in the phone's settings.

Or to avoid charges completely, just turn off mobile data on your wife's phone.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

Superuser1718.png