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valley13021
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paid my bill 5 hrs ago and my service is still suspended. i did get an email stating the payment went th

Ough
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Re: paid my bill 5 hrs ago and my service is still suspended. i did get an email stating the paym...

Hi valley13021,

Thanks for your post on the Forum. Looking into your post, I can see that you asked the same question this time last month: suspended account.

@AlexKid correctly advised that it can take up to 24 hours for services to be restored.

If you have any questions about your mobile bill, please see our online Help & Support site for Mobile billing here: Managing Your Account for Virgin Mobile or get back in touch and let us know if there's anything else we can help with.

 

Kind regards,

Terri

Virgin Media Forum Team


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