hi all i have a old samsung moble which is locked to virgin can i get it unlocked by virgin?
first I would advise using another network SIM just to check that your phone is actually locked.
If it is and it was purchased from Virgin, give customer services a call (free) on 789 if you have a working Virgin SIM.
0345 6000 789 from any other phone (standard rate call or included in any minutes) to request an unlock.
There was a fee of £15.32 for this service but acording to this post the fee has been waived:http://community.virginmedia.com/t5/Virgin-Phone/Unlocking-device/m-p/3150695#M81666
If the phone wasn't purchased from Virgin then you may have to look elsewhere.
Perhaps a local independent phone shop or a code from ebay.
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