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clintonp
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my voicemail on my mobile is set up but when called does not take message?

my voicemail is set up on my mobile but when my number is called it just rings and rings until a message says this mobile is currently unavailable! help please

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Forum Team (Retired) Mat_H
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Re: my voicemail on my mobile is set up but when called does not take message?

HI Clintonp,

 

Welcome to the forums Smiley Happy

 

I'm really sorry that you're having issues with voicemail. Our team on the phone can make sure that the voicemail is diverting correctly. Give us a call on 789 or 0345 6000 789 and we'll get on the case.

 

Let me know how you get on with this.


Thanks,

Mat


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Re: my voicemail on my mobile is set up but when called does not take message?

Hi Clintonp,

 

Did you manage to give us a call regarding the voicemail yet? Let me know if there's anything I can do.


Thanks,

Mat


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maths15
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Re: my voicemail on my mobile is set up but when called does not take message?

Hi

 

i have the same issue I have called at least twice now and I am told it will be sorted, leave it 20 mins, dail 222 listen to the message which states I have to dial you guys to set it up.  But I've just dialled you guys and was told to dial 222.  It's like a snake eating its own tail.  Can someone take a look as what, on the face of it, should be a reasonable straight forward request seems to suck time like a black hole.

 

ta

 

 

 

 

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Re: my voicemail on my mobile is set up but when called does not take message?

Hi maths15,

 

I'm really sorry that you're still having voicemail issues. I want get it all sorted for you Smiley Happy 

 

Are you able to PM me your mobile number, full name and 3 characters of your password so I can get to the bottom of the issue?

 

Let me know once you've sent this over.

 

Thanks,

Mat


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Message 6 of 6
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Re: my voicemail on my mobile is set up but when called does not take message?

Hi maths15,

 

How are you getting on with the voicemail issues?


Let me know if you need anything at all.

Thanks,

Mat


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