I have sat on my phone which was in my pocket damaging the lcd screen i have virgin mobile insurance but was wondering how much the excess would be. i have claimed it before when i just got it about a year ago
Welcome to the community
Sorry to hear about your damaged handset.
The excess fee varies depending on the handset and more specifically the value of the handset at the time the contract (and therefore the policy) was taken out.
If you don't have the documentation you received at the time of taking out the policy, just get in touch with our insurance partner, 'New Asurion' who will be able to confirm the details for you.
You can find all their contact details here.
Let me know how you get on.
Mark YForum Team
Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help