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sean12345678
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mobile 5 times returned for repairs

Why is a mobile that has had multiple fallers and been returned 5 times ,3 in as many weeks not been replaced. I received it back Monday it failed today Wednesday .UTL just patch it up and send back. I wrote to the complaint department in Swansea they received my letter  nearly a week ago as yet no response no shock there. No one will take responsibility for this problem and don't get my started on the incompetency of the overseas CS.    please please can anyone help  

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Forum Team
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Re: mobile 5 times returned for repairs

Hi sean12345678

Welcome to the community Smiley Happy 

Sorry to hear about the issues you've had with your handset.

Have you been able to get things sorted out now?

Many thanks

Mark Y
Forum Team

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