Tuning in
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Registered: ‎13-03-2017
Message 1 of 2 (68 Views)

missing bill

Hi, checked my bill online (as I do every month) and the bill for february (to ealy match) isn't there for viewing - never happened before, of course it would be the month I appear to have £20 in additional costs.

any idea? I'd like to contact virgin but don't have deays to spare  Smiley Sad

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Forum Team
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Registered: ‎07-04-2015
Message 2 of 2 (38 Views)

Re: missing bill

Hi tomos,

Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you are experiencing a problem with your February bill. Have you been able to view your online bill since your post?

If you are still having problems, please let me know and I'll check into this for you.


Kind regards,


Virgin Media Forum Team

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