Menu
Reply
  • 1
  • 0
  • 0
BrittanyM
Joining in
1,166 Views
Message 1 of 3
Flag for a moderator

lost Sim card

I have a contract sim but i've lost it. How can I reorder one and keep the same number?

0 Kudos
Reply
  • 12.68K
  • 1.61K
  • 3.73K
Superuser
Superuser
1,156 Views
Message 2 of 3
Flag for a moderator

Re: lost Sim card


BrittanyM wrote:

I have a contract sim but i've lost it. How can I reorder one and keep the same number?


Ring 0345 600 0789 from any phone, ask for them to put a block on the lost SIM so it can't be used by whoever finds it and have them send you out a replacement SIM

- - - - - -
Any opinions expressed by myself are entirely my own and do not represent Virgin Media in any way.
  • 3.83K
  • 901
  • 1.7K
Superuser
Superuser
1,155 Views
Message 3 of 3
Flag for a moderator

Re: lost Sim card

Hi BrittanyM,

 

you need to use another phone to call Virgin Mobile customer services on 0345 6000 789 (standard rate call).

Report your SIM lost and request a replacement.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.