Menu
Reply
  • 2
  • 0
  • 0
jaynaire
Joining in
97 Views
Message 1 of 3
Flag for a moderator

log in

i have been trying to log into account it says not recognised,when i go to register it goes stright to log in. i have tried to add mobile to my media account and wont let me.

0 Kudos
  • 8.26K
  • 236
  • 340
Forum Team (Retired) Mat_H
Forum Team (Retired)
84 Views
Message 2 of 3
Flag for a moderator

Re: log in

Hi Jaynaire,

 

Welcome to the forums Smiley Happy

 

I'm really sorry you're having some difficulty logging into your account.  I want to get this all sorted for you.

I'm afraid it's not possible to add your mobile to your media account as there are 2 seperate systems.

 

You can log into your Virgin Mobile account here. Is this where you've been trying to log in?

 

Let me know as soon as you can.


Thanks,

Mat
 


Who's who? Find out more about our community members. Good folk to know


0 Kudos
  • 8.26K
  • 236
  • 340
Forum Team (Retired) Mat_H
Forum Team (Retired)
79 Views
Message 3 of 3
Flag for a moderator

Re: log in

Hi Jaynaire,

 

Did you manage to log in to your Mobile account?

 

Let me know if you need anything from me Smiley Happy

 

Thanks,

 

Mat


Who's who? Find out more about our community members. Good folk to know


0 Kudos