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Djwdjw
Joining in
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how to check on a order

hi people hope you can help, i have ordered a phone online and received the 3 emails confirming a key ect basically signing the contract online, i received an email saying id get confirmation ect by email but iv not received anything and it has been 4 hours, i rang the number and a lady and she was like its all there she put me on hold to speak to someone and when she came back the line went dead. so i rang again and the woman was saying its gone through ect but im worried about woman one. could someone here tell me whether i need to stay in all day tomorrow to take delivery ?? my order number is 100000122866618  

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J0hn
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Re: how to check on a order

If the order was placed over the weekend it should be delivered Tuesday, but the only other way without calling in is to open your Virgin web account and then close to the top on the account page choose.  My orders

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