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titch1
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have tried to get on live chat for 2days

is live chat ever free always busy cant call them my account has been suspended paid bill want to know when it will be working again 

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Forum Team (Retired) Mat_H
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Re: have tried to get on live chat for 2days

Hi Titch1,


Welcome to the forums Smiley Happy

 

It can take up to 24 hours for service to resume after paying a bill. How is this looking for you currently?

 

Thanks,
 

Mat


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titch1
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Re: have tried to get on live chat for 2days

HI mat thanks for your reply still no joy my account is still suspended thats 3 days now paid bill on the 11/5/16.

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Forum Team (Retired) Mat_H
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Re: have tried to get on live chat for 2days

Sorry to hear this Titch1 Smiley Sad

 

So we can look into this for you, I've sent you a PM detailing the next steps.

 

Thanks,

Mat


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