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Penguin911
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extra data usage

Hi, would like to know how I have managed to use £4.18 on extra data when I have not received the SIM card yet!

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Forum Team
Forum Team
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Re: extra data usage

Hi Penguin911,

Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you have been charged for extra data before receiving your SIM card. Has this been sorted out for you? 

If you would like for me to look into this, please let me know.

 

Kind regards,

Terri

Virgin Media Forum Team


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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