Hi everyone i rang virgin last night and sorted out a upgrade. They said all i have to do next is e-sign credid agreement. But how do i dothis they haven't sent me a link, i have the code but dont know how to do it.
Thanks for your post and a huge welcome to the forums
I'm sorry to hear that you've not received your link to sign your credit agreement.
So we can make sure we are providing you with the best help can you let me know what were you upgrading? Your Media services or Mobile services?
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Thanks for posting and welcome to the forums.
In order to e-sign, you just need to follow the link in the email we send you.
If you are not seeing anything in your inbox then double check your spam/junk folders just in case it's gone into there.
If it's not there give the team a call on 150 / 0345 454 1111 for them to get this re sent for you.
Keep us posted on how you get on.