The page on which I was working which contained the order number timed out while I was on the phone to their Customer Services, and I have no other record. My wife will now have to follow up because they won't deal with me over the phone. Minded to cancel the whole process and look elsewhere for a phone.
Thank you for your post on the Forum and welcome to the Community. I'm sorry that you haven't received confirmation of your phone order. Have you received the confirmation now (along with the E-Signature)?
If you haven't, please give us a call on 0800 052 0238, so that our team can check this for you.
Virgin Media Forum Team
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