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lesleyohare
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contact virgin by email?

Hi, I was wondering if there is a customer services email address at Virgin.   I have pay as you go at the moment and I have ordered a new sim on pay monthly.   I ordered the sim  about a week ago, that is not the problem.   I cannot log into my account as the screen asks me for my mobile number, which I don't have as I don't have the sim.   It is sending codes to the new sim to enable me to log in.   I have tried logging in with the old number but for some reason that is not working. Any ideas?

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Superuser
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Re: contact virgin by email?

Yes - stop looking. There is no e-mail address. Phone VM mobile free on 789 from any VM mobile or on 150 from any VM landline to chase your order - also free.

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Superuser 2017/18
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