I can't log into my mobile account.
I put in username and password. then a message comes up - " duplicate login, another device is logged in".
I press "continue" and screen sticks and just shows "LOADING".
any help, please??
Thanks for your post on the Community Forum. I'm sorry to hear that you are having problems logging into your online mobile account. Has this issue been resolved for you since your post?
If you are still having an issue with this, please send a private message to me so that I can look into this further for you.
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Virgin Media Forum Team
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