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5740
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cancel line

i want to cancel my sim only rolling 30 day plan

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Superuser
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Re: cancel line

Ring 789 or 0345 600 0789, go with the thinking of leaving us option and give your notice by telling them you want to leave. I'm not sure of the hours it is staffed.

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Any opinions expressed by myself are entirely my own and do not represent Virgin Media in any way.
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Forum Team
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Re: cancel line

Hi 5740,

Sorry to hear that you want to cancel your SIMO 30 day plan. Shelke is spot on about how to proceed with this. The only thing I have to add is that our Mobile Retentions department is open Mon-Fri 8am-8pm and Sat 9am-6pm. 

Please let us know if there's anything we can help with.

 

Kind regards,

Terri

Virgin Media Forum Team


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