In January 2023, we announced that Virgin Mobile customers would be moving to O2 plans by the end of the year, and that we’d be simplifying our mobile offering under the O2 and giffgaff brands. We've now completed this activity, and if you need help...
I need to check how long is left on my credit agreement for my virgin mobile handset. Unfortunately I do not have the details to sign in to check my agreement. Please can anyone advise how i can obtain these details. Thank You
I’m trying to find a way to pay off my phone loan. Since o2 and virgin media merged my login isn’t working. How would I go about paying it offThank you
Im in need of a email resent for my security key to view my credit agreement. Is anyone able to help. Appreciate it if you can.
Last June whilst renegotiating our VM account we used the Whatsapp service to do so, we were offered a new deal/bundle which we were happy with the price however we were told it had to to come with an o2 Contract sim for 18 months. We didn't want it ...
I was with Virgin Mobile for over 20 years. My mobile bill moved to O2 but I still have a monthly credit agreement with Virgin Media for my device, which I now want to pay off.I have all the information on my agreement and full access to the credit a...
need the area code for ng9 1pf please so i can access my account and add my email
Hi, I have an O2 SIM that came with my volt package a couple of years ago which I can login to O2 to manage fine. I also had 3 virgin mobile SIM cards that have now been migrated to O2. I have tried repeatedly to link my Virgin Media and O2 accounts ...
Hi I’m also struggling to access my Virgin mobile contract account & despite many calls to Virgin I just keep being referred to 02.Please help Thankyou Dawn
Hi there I have problems getting to view my credit agreement at all I don't have my key but have my agreement number that's it aside need to make sure my dd have been changed also for my device as the advisors on phone where awful. Thanks
Hi, I am trying to log into my credit agreement online to make an outstanding payment and reset my Direct Debit. Previous DD was cancelled in error. However, I am unable to log in as unable find the security key given via initial agreement email issu...
