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Claire110
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Why would fraud team need to phone me?

I spoke to someone this afternoon and took out a new mobile contract, I was told I passed the credit check and my new phone was on its way as soon as I have signed my contract via email. I waited and didn't receive the email so rang back up to be told my order has been "parked" and I need to wait for the fraud team to ring me. Why didn't the guy tell me that this afternoon? And why would the fraud ream need to ring me?
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Re: Why would fraud team need to phone me?

Hi Claire110,

This would be because there may have been something flagged with the details you provided. Have you been able to get this sorted out since your post?


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