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Qin
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Why I have been charged as picture message (40p each) for ordinary text messages?

I have a sim only monthly account with Virgin which enable me to send unlimited text messages. But my recent two bills showed that I have been charged as picture messages at 40p each for some ordinary text messages sent.

Could someone tell me why and how can I get this problem solved?

I do have proof on my phone about what kind of messages were sent.

Many thanks!

 

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fatblokefletch
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Re: Why I have been charged as picture message (40p each) for ordinary text messages?

Did you use a "smiley" on any of the texts?

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