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Message 1 of 5 (100 Views)

Who to contact to unlock iPhone from virgin

- who do I contact to unlock a payg iPhone from the virgin network.
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Knows their stuff
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Registered: ‎01-06-2013
Message 2 of 5 (79 Views)

Re: Who to contact to unlock iPhone from virgin

If you bought it from Virgin you just need to contact 789

If you bought it elsewhere it may be difficult as a number of posts on here testify

It appears that iPhone bought from anywhere other than Apple lock to the first SIM inserted. 

Where was it bought?

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Message 3 of 5 (56 Views)

Re: Who to contact to unlock iPhone from virgin

Not sure where it was bought, but fairly sure it's locked to virgin. If I contact them on 789 with the IEMI number will they not be able to tell if it was bought from them.

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On our wavelength
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Message 4 of 5 (47 Views)

Re: Who to contact to unlock iPhone from virgin

I would assume that​ if it is currently working with a Virgin SIM it is either locked to them or already unlocked?
If you call 789 from the mobile and can answer their security questions they should be able to help.
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Message 5 of 5 (9 Views)

Re: Who to contact to unlock iPhone from virgin

iPhone has been unlocked once, so I've been told, do iphones lock to each new sim after it's inserted.

Why do customer services ie 789 make a charge of £2 before you speak to them, if they are as unhelpful as some people suggest it could be expensive just to find out they can't or won't help me

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