Just got upgrade on phone but don't switch on unless it's telling me it's downloading do not turn target off
Thank u but I have charged it i uploaded pic could u see it? its been like it all last night and today won't do nothing just blue light and Samsung sign
Welcome to the Community Forum. I'm sorry to hear that your Samsung phone is not completing the upgrade. The picture that you provided didn't attach properly.
Is your phone still showing that it's upgrading or has this completed now?
Please let me know if you are still having problems with this.
Also let me know what model of Samsung you are using and if you've tried to remove the battery to reboot the phone.
Virgin Media Forum Team
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