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Registered: ‎19-05-2017
Message 1 of 2 (81 Views)

Web Chat constantly busy for over a week is the system down?

ive been trying to get in contact with virgin for days through the web chat about my virgin mobile and its constantly saying its busy and ive sat for 2 hours straight refreshing surely theres no way its constantly busy for days on end is it broke?

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Registered: ‎07-04-2015
Message 2 of 2 (54 Views)

Re: Web Chat constantly busy for over a week is the system down?

Hi sgildea86,

Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you are experiencing a problem with getting through to WebChat. If you require further assistance for a mobile issue, please let me know how I can help or give us a call direct on 789 (Freephone from a Virgin Mobile), 150 (Freephone from a Virgin Mobile or Virgin Media landline) or 0345 6000 789 (from any other phone).

 

Kind regards,

Terri

VIrgin Media Forum Team


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