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undertaker2800
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Virginmedia Account App on 4g

Wonder if anyone else has this problem since moving over to 4g the mobile account app doesn't work keep saying failed to reach the servers??

Cheers

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stevedh2
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Re: Virginmedia Account App on 4g

Works fine here, although I'm on android.

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undertaker2800
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Re: Virginmedia Account App on 4g

on android too

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Forum Team
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Re: Virginmedia Account App on 4g

Hi undertaker2800

 

I'm sorry to hear about the issue you're experiencing with the My Account app. Is your handset showing a 4G connection at the moment?

 

Regards

Dave


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undertaker2800
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Re: Virginmedia Account App on 4g

Hi Dave ,

Thanks for your reply yes it shows 4g connection I can make call internet Etc problem is just with the VM app have uninstalled re installed still the same.

 

Cheers

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Re: Virginmedia Account App on 4g

Hi undertaker2800

 

I'd like to take a closer look at this for you and see if we can get to the bottom of it. I've sent you a private message which you can access by clicking on the envelope in the top right.

 

Looking forward to hearing from you.

Dave


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