She continued with a very aggressive sales call though, and I'm getting lots of paper junk mail from Virgin too. How do I opt out of call and mail marketing communications? I can't find it in profile / account settings.
Thanks for getting back in touch. I'm glad to hear that the number port has been sorted out for you.
I can look into the marketing opt out option for you, but I'll need to take more information first. I'll send you a private message requesting further details. Just check the envelope icon at the top right of this page.
Virgin Media Forum Team
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