Ive left Virgin and they have disabled my account
(We’re sorry that you're unable to log in to Your Account at the moment)
I've tried several times and still the same on different days!
the reason being that they emailed me:
The bill for your Virgin Media mobile ........... is online now and ready to view.
As we are not able to process your Direct Debit this month, please call us as soon as you can to arrange your payment. Just dial 789 free from your Virgin Mobile phone to talk to us.
To find out how much your bill is simply login or register at Your Account.
Got a question about your bill? Please click here for help.
Kind regards,The Virgin Media team
you cant get to chat to anyone online! what planet are they on?!
I'm sorry that you have received further correspondence regarding your bill after you cancelled your account.
Checking into this, I can see that you have been able to speak to our Customer Service team about this. Has this been sorted out for you?
Please let me know.
Virgin Media Forum Team
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