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ash1122
On our wavelength
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Message 1 of 7
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Virgin 20GB 4G sim

Hi im paying 25 a month for the 20GB 4G sim , now i see a new advert saying 20GB 4G is 15 a month Jan offers ... why cant they put me and other loyal customers on the 15 a month tarriff Smiley Sad
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jb66
Alessandro Volta
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Message 2 of 7
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Re: Virgin 20GB 4G sim

They can
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ash1122
On our wavelength
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Message 3 of 7
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Re: Virgin 20GB 4G sim

Hii do i need to call them as i just logged in my online account and the 20GB is still showing as 25 a month Smiley Sad
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shanematthews
Knows their stuff
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Re: Virgin 20GB 4G sim


ash1122 wrote:
Hii do i need to call them as i just logged in my online account and the 20GB is still showing as 25 a month Smiley Sad

Well, they "can" put you on that, its unlikely they will, those offers are for new customers not existing ones, i mean you might get lucky and speak to someone who might be willing to do you a deal, but i wouldn't hold your breath Smiley Tongue

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Superuser
Superuser
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Message 5 of 7
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Re: Virgin 20GB 4G sim


shanematthews wrote:

ash1122 wrote:
Hii do i need to call them as i just logged in my online account and the 20GB is still showing as 25 a month Smiley Sad

Well, they "can" put you on that, its unlikely they will, those offers are for new customers not existing ones, i mean you might get lucky and speak to someone who might be willing to do you a deal, but i wouldn't hold your breath Smiley Tongue


No its not. Its a sale price for all customers. And you can add it through My VM

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ash1122
On our wavelength
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Message 6 of 7
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Re: Virgin 20GB 4G sim

My online account not showing that page , ive got 2 accounts with virginmobile online - its not showing me same as your page option
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jb66
Alessandro Volta
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Re: Virgin 20GB 4G sim

Best to call if not available online