Menu
Reply
  • 2
  • 0
  • 0
Hitpro
Joining in
152 Views
Message 1 of 4
Flag for a moderator

View my resent usage Oops, something's gone wrong!

I cant look at my resent usage it keeps telling me Oops, something's gone wrong! It used to work I'm on pay monthly It stopped working at Christmas I have rang Virgin they don't know. Can you help please. I used to be able look at the numbers my grand kids are ringing. Please help

0 Kudos
Reply

Helpful Answers
  • 4.02K
  • 939
  • 1.77K
Superuser
Superuser
261 Views
Message 2 of 4
Flag for a moderator
Helpful Answer

Re: View my resent usage Oops, something's gone wrong!

Hi Hitpro,

 

this is a known problem that is being worked on.

You could add your name or just keep an eye on this thread: http://community.virginmedia.com/t5/Managing-Your-Account-Mobile/recent-usage/td-p/3275956/page/4

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

Superuser1718.png
  • 7.68K
  • 242
  • 540
Forum Team
Forum Team
153 Views
Message 4 of 4
Flag for a moderator
Helpful Answer

Re: View my resent usage Oops, something's gone wrong!

Hi Hitpro,

I'm sorry that there's not been any further news on this. Our Software development team along with our technicians are still working to resolve this issue.

As soon as we have any news on this, we'll let the Community know.

Apologies for inconvenience the ongoing issue causes.

Kind regards,

Terri

Virgin Media Forum Team


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help



All Replies
  • 4.02K
  • 939
  • 1.77K
Superuser
Superuser
262 Views
Message 2 of 4
Flag for a moderator
Helpful Answer

Re: View my resent usage Oops, something's gone wrong!

Hi Hitpro,

 

this is a known problem that is being worked on.

You could add your name or just keep an eye on this thread: http://community.virginmedia.com/t5/Managing-Your-Account-Mobile/recent-usage/td-p/3275956/page/4

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

Superuser1718.png
  • 2
  • 0
  • 0
Hitpro
Joining in
133 Views
Message 3 of 4
Flag for a moderator

Re: View my resent usage Oops, something's gone wrong!

Thank you very much that's a great help
0 Kudos
Reply
  • 7.68K
  • 242
  • 540
Forum Team
Forum Team
154 Views
Message 4 of 4
Flag for a moderator
Helpful Answer

Re: View my resent usage Oops, something's gone wrong!

Hi Hitpro,

I'm sorry that there's not been any further news on this. Our Software development team along with our technicians are still working to resolve this issue.

As soon as we have any news on this, we'll let the Community know.

Apologies for inconvenience the ongoing issue causes.

Kind regards,

Terri

Virgin Media Forum Team


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help