Have just taken up a virgin sim deal and wanted to have my number transferred. I provided cs with my pac no and I received a message saying all is set up and welcome to virgin but it is not working. Phoned CS and they said they do not know why. I am a business man and need the phone for my calls and texts from customers. When I ring the old number which came over from ee it is just engaged. EE have cut my number off and now I have no contact at all. I am trying to use an Orange phone and it says invalid sim. Please can some one help.