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Ly17
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Upgrade refused

I too like many others on here have just been refused an upgrade due to failing the credit check, despite having had a 2 year contract AND broadband from Virgin. Absolutely furious. What do I do next please? Can somebody please tell me an address of the consumer underwriting services?
Many thanks
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Superuser
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Re: Upgrade refused

Hi Ly17,

 

here you go:

Consumer Underwriting Services
Virgin Media
Eagle Court,
Coventry Road,
Birmingham
B26 3RZ

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

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Superuser
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Re: Upgrade refused

Hi Ly17,

 

here you go:

Consumer Underwriting Services
Virgin Media
Eagle Court,
Coventry Road,
Birmingham
B26 3RZ

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

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Ly17
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Re: Upgrade refused

Thank you AlexKid 😀
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deedee2
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Re: Upgrade refused

Hi the same thing has happened to me and I wondered what your outcome was?  thanks

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