Re: Unable to view my mobile account since before Christmas 2016!
I appear to be logged in as normal but for the last 6 weeks approximately I have only got this message when I log in -
We’re sorry that you're unable to log in to Your Account at the moment.
If you've recently ordered a new Virgin Mobile phone or SIM and can’t log in to Your Account, please try again soon once we’ve verified your details. If you're already registered and can’t access Your Account, please call us on 789 from your Virgin Mobile phone or 0345 6000 789* from any other phone for more information. *Please note standard charges apply, please check with your network operator for rates.
Of course I am unable to contact anyone via phone because I have speech impediment and I am unable to speak properly via telephone.