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andyb6
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Unable to receive emails on Lumia 640

I have a new Lumia 640 and have installed my blueyonder email account. When I sync none of my emails are visible and I can not receive any new emails. Has anyone had the same problem?

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Re: Unable to receive emails on Lumia 640

Hi andyb6,

 

Welcome to the communitySmiley Happy

 

Sorry to hear you're having difficulties with email on your Nokia Lumia 640.

 

I've included a link to our email settings page here to make sure you have all the correct information. 

 

There have been a couple of threads previously regarding this type of issue. I've included a link here to a previous post.

 

If you continue to experience this problem I would recommend calling our mobile team on 789 or alternatively on 0345 6000 789 so we can check your device for you.

 

Hope this helps.

 

If you need anything just get back to me.

 

Stephen_B
Community Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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Re: Unable to receive emails on Lumia 640

Hi andyb6,

 

Just thought I'd catch up with you.

 

Did you manage to get this sorted?

 

Let me know if you need anything.

 

Speak soon.

 

 

Stephen_B
Community Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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