Thanks for posting
I'm really sorry that you're having issues with calling 789. I want to get this all sorted for you.
Due to the issue you're having with calling us on 789, are you able to call us on 0345 6000 789 from any other phone?
Let me know how you're getting on with this. I'm here if you need me.
Who's who? Find out more about our community members. Good folk to know
Have you made any progress with this currently?
Please let me know if you need anything at all from me.
Steps to top up: