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Dazza48
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Trade up payment

Why the hell haven't Virgin Mobile paid me back my iPhone 6s trade in money yet, I have an email stating it will be paid in 5 working days! Email dated 17/02/2017 ITS NOW THE 28th of Feb! Every single time I ring Virgin Moblie I get a ****** on the phone and get pushed here there and everywhere! And stop saying I AM SORRY AND START DOING YOUR JOB! I AM NOT PAYING ANOTHER BILL UNTILL THIS IS PAID!
The whole virgin company is a ******disgrace!

 

 

 

[MOD EDIT: Inappropriate language removed, please review the Forum Guidelines]

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Dazza48
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Re: Trade up payment

Now been sent a sodding virgin badge! Stick it where the Sun don't shine
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Forum Team
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Re: Trade up payment

Hi Dazza48

Welcome to the community Smiley Happy

Sorry to her about the issues you've had receiving the trade-in money for your handset.

It's a few days since you posted, I just wanted to check if you still needed some assistance with this?

Many thanks 

Mark Y
Forum Team

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