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Parsloes
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Strange charge on mobile bill

I have just found this on my latest mobile bill...

27 Jun17:48Roaming call in United Kingdom0044222Not included0:43£0.18

 

Now I have never dialled this number in my life!  What on earth is it?  Not a UK one, surely??

 

Spoiler
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teabag
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Re: Strange charge on mobile bill

A big Guess from me,
0044 UK code, 222 Virgin voicemail number ??
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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only £9 and £5 big bundle sim. Customer since 1993.
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Re: Strange charge on mobile bill

Hi Parsoles

 

Thanks for postingSmiley Happy

 

I would agree with teabag it looks like a voice mail call made abroad.

 

I've provided the link here to our retrieving voice mail abroad help page for reference.

 

If you haven't been abroad I would recommend calling our mobile team on 789 or alternatively on 0345 6000 789 so we can take a look at this for you. 

 

Let us know how it goes.

 

Take care

 

 

Stephen_B
Community Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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Parsloes
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Re: Strange charge on mobile bill

I was on the Isle of Man, which apparently is treated as being 'abroad'!

 

I vaguely remember a phone call which, when I answered & said hello hello a couple of times, had no-one at the other end, so I hung up.  Must have been one of those scams where you get charged for replying to a call, perhaps?  Who knows.

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Re: Strange charge on mobile bill

Hi Parsloes,

 

Thanks for your replySmiley Happy

 

That could possibly be the source of the charge however the number as teabag mentioned does look like a voice mail call. 

 

If you need anything just get back to us.

 

Many thanks 

Stephen_B
Community Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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Parsloes
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Message 6 of 7
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Re: Strange charge on mobile bill

What exactly do you mean by 'a voicemail call'?  I call a number, it goes to voicemail, and I leave a message?

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Superuser
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Re: Strange charge on mobile bill


Parsloes wrote:

What exactly do you mean by 'a voicemail call'?  I call a number, it goes to voicemail, and I leave a message?


He means calling in to retrieve a voicemail message left on your mobile.

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Graham
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