Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you haven't received the vouchers offered upon signing up with us. Has this been sorted out for you yet?
If you haven't had any further updates on the vouchers, I can look into this, but I'll need to take more information from you first. I'll send you a private message requesting further details. Just check the envelope icon at the top right of this page.
Virgin Media Forum Team
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