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Snootyooty
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Sim card only number details removed from my online account

I had an account and then I also took a SIM Only for 12 pound per month.

When I asked for the SIM I was down as Mrs Howards instead of Mrs Howard but I was still able to register with my other number. But it has now disappeared from the account and will not let me re add it or re register it.

 

What can I do to put it right please?

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Moderator
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Re: Sim card only number details removed from my online account

Hi Snootyooty,

 

Sorry to hear your experiencing issues with your account online.

 

Our website has been through some upgrades and due to security reasons the details of any numbers you have must match otherwise they cannot be viewed together.

 

To view the other number you will need to register it using a different Email address.

 

Click here to link to our site and click register now at the bottom to start this process.

 

Let us know how this goes.

 

Many thanks

 

Stephen_B
Community Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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