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nicnicnicks
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Sim Card Help

hi all so i just typed the sim lock incorrect 3 times as i didnt know what it was i lost my welcome pack. now its asking me to contact an operator for a code but i cant as i have no other unlocked phone what can i do Smiley Sad

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nicnicnicks
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Sim Card

entered pin wrong 3 times says to contact operator but i cant what can i do 

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Superuser
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Re: Sim Card

See the help here https://help.virginmedia.com/system/templates/selfservice/vm/help/customer/locale/en-GB/portal/20030...
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I work for Virgin Media - but all opinions posted here are my own
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Superuser
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Re: Sim Card

Ive merged your two posts on the same subject as per the House Rules....

Without wanting to sound patronising- use your imagination.

You can use a landline, a friends mobile, a payphone or pop into a Virgin Phone Shop to contact Virgin Mobile.

They cant do anything through here as you need to pass security to get an unlock code (obviously)

 


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Forum Team
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Re: Sim Card

Hi nicnicnicks,

Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you are experiencing a problem with your SIM card. Has this been sorted out for you since your post?

If you are still having a problem with this, please let me know and I'll look into this for you.

 

Kind regards,

Terri

Virgin Media Forum Team


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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