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eswar559
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SUDDENLY SIM CARDS AND SIM OPTIONS ARE DISABLED

HI,

MY MOTO 2ND GEN.(LTE) PHONE IS SUDDENLY STOPPED SHOWING SIM CARDS AND SIM CARD OPTIONS.

EVEN I CHANGED THE SIM CARDS, MY MOBILE NOT SHOWING THE SIM CARDS.

THE SIM CARDS ARE WORKING IN OTHER MOBILES.

SO PLEASE HELP ME TO GET MY MOBILE WORK.

THERE IS NO ANY OTHER ISSUES IN MY MOBILE, IME NO. IS SHOWING , WIFI IS CONNECTING, AND ALL THE THINGS ARE WORKING ACCEPT SIMS.

 

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Forum Team
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Re: SUDDENLY SIM CARDS AND SIM OPTIONS ARE DISABLED

Hi eswar559,

Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you are experiencing a problem with your mobile service. Has this been sorted out for you since your post?

If you are still having an issue with this, please send a private message to me with your name and mobile number, so that I can look into this further for you.

To PM me, simply:

  • Click on my forum name on the left of this post.
  • Go to my profile.
  • On the right had side, select the 'send me a message' option.

Kind regards,

Terri

Virgin Media Forum Team


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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