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Brian1103
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Roaming

How can Virgin justify charging calls to EU as international, when calls EU to EU are not? UK is EU therefore UK to EU should be from my minutes?

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Superuser
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Re: Roaming

Hi Brian1103,

 

when you are at home using the Virgin Mobile (home) network you are not "roaming" (you're at home) so international call charges apply to calls abroad.

 

AlexKid :-)

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Brian1103
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Re: Roaming

It is EU to EU, it doesn't cease to be EU because I'm at home. No matter what you call it it's not justifiable (unless you're an employee of Virgin). WhatsApp in future!

 

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Superuser
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Re: Roaming

The EU roaming regulations apply for when you're out of your home country.

Calling to the EU when in your home country isn't covered by the regulations:
https://en.wikipedia.org/wiki/European_Union_roaming_regulations#Non-roaming_charges_for_internation...

**********************************
I work for Virgin Media - but all opinions posted here are my own
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