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Registered: ‎05-04-2012
Message 1 of 3 (840 Views)

Roam like Home for everybody?

Hi, Does everybody automatically get 'Roam like Home' or is it only selected plans? I'm on the legacy VIP 3G plan (unlimited everything). I've never heard anything from Virgin saying I'm on Roam Like Home, but will I just automatically get it? Thanks.

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Superuser
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Registered: ‎28-11-2015
Message 2 of 3 (1,659 Views)
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Re: Roam like Home for everybody?

Hi helphelphelp,

 

when travelling in the EU roaming charges have now been abolished for all mobile users as per the EU ruling: https://ec.europa.eu/unitedkingdom/news/agreement-end-roaming-charges-june-2017_en

So regardless of your plan you can now use your UK allowances in an EU country just as you would in the UK subject to fair use limits.

(Make sure that it is enabled in your Virgin Mobile account).

Click on this link for more information on VM's roaming: Roaming Hub.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

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Superuser
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  • 1.61K
Registered: ‎28-11-2015
Message 2 of 3 (1,660 Views)
Helpful Answer
confirmed by helphelphelp
Friday

Re: Roam like Home for everybody?

Hi helphelphelp,

 

when travelling in the EU roaming charges have now been abolished for all mobile users as per the EU ruling: https://ec.europa.eu/unitedkingdom/news/agreement-end-roaming-charges-june-2017_en

So regardless of your plan you can now use your UK allowances in an EU country just as you would in the UK subject to fair use limits.

(Make sure that it is enabled in your Virgin Mobile account).

Click on this link for more information on VM's roaming: Roaming Hub.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

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Registered: ‎05-04-2012
Message 3 of 3 (827 Views)

Re: Roam like Home for everybody?

Thanks for the super fast answer Alexkid and the reassurance. Cheers.

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