Menu
Reply
  • 10
  • 0
  • 0
Dpass1974
Joining in
88 Views
Message 1 of 6
Flag for a moderator

Replacement phone

I sent my phone back to be repaired which it couldn't be , I was then offered a replacement phone via email which i agreed to on the 5th of November all contact now seems to have stopped and i have not received my replacement phone what  do I do now

0 Kudos
Reply
  • 1.87K
  • 176
  • 340
J0hn
Super solver
73 Views
Message 2 of 6
Flag for a moderator

Re: Replacement phone

Call in on 0345 6000 789
0 Kudos
Reply
  • 10
  • 0
  • 0
Dpass1974
Joining in
70 Views
Message 3 of 6
Flag for a moderator

Re: Replacement phone

I don't see how that will help i will just be talking to someone who has no idea what I am talking about and anyway they offered me a phone so why can't they sort it out without me wasting my time 

0 Kudos
Reply
  • 1.87K
  • 176
  • 340
J0hn
Super solver
65 Views
Message 4 of 6
Flag for a moderator

Re: Replacement phone

Suit yourself
0 Kudos
Reply
  • 575
  • 43
  • 117
jamesofmerton
Rising star
56 Views
Message 5 of 6
Flag for a moderator

Re: Replacement phone

who are you expecting to help then if you won't phone because 'they have no idea'. things can and do go wrong, that's life. phone them and see what's going on.
  • 10
  • 0
  • 0
Dpass1974
Joining in
48 Views
Message 6 of 6
Flag for a moderator

Re: Replacement phone

All contact i had was through email so i stupidly assumed that would continue rather than stop dead. I have slight hearing problems so sometimes I can't hear what they are saying over the phone which makes things quite difficult but i guess that's not your problem 

0 Kudos
Reply