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Dpass1974
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Replacement phone

I sent my phone back to be repaired which it couldn't be , I was then offered a replacement phone via email which i agreed to on the 5th of November all contact now seems to have stopped and i have not received my replacement phone what  do I do now

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J0hn
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Re: Replacement phone

Call in on 0345 6000 789
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Dpass1974
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Re: Replacement phone

I don't see how that will help i will just be talking to someone who has no idea what I am talking about and anyway they offered me a phone so why can't they sort it out without me wasting my time 

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J0hn
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Re: Replacement phone

Suit yourself
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jamesofmerton
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Re: Replacement phone

who are you expecting to help then if you won't phone because 'they have no idea'. things can and do go wrong, that's life. phone them and see what's going on.
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Dpass1974
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Re: Replacement phone

All contact i had was through email so i stupidly assumed that would continue rather than stop dead. I have slight hearing problems so sometimes I can't hear what they are saying over the phone which makes things quite difficult but i guess that's not your problem 

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