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PeteH
Fibre optic
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Remember personal information

Tried to reset my password and got the code then it asked for personal info. Then got in a circle where personal info was required but no option to change it, for FS sort it out my contract expires next month
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J0hn
Super solver
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Re: Remember personal information

Try the web chat or call 789 get it resolved before it's urgent
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Forum Team (Retired) BenD_H
Forum Team (Retired)
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Re: Remember personal information

Hi PeteH,

 

Thank you for your post and our apologies on the reply of late, this must have slipped through our fingers, thank you for answering this J0hn Smiley Happy

 

I would like to know if you have been able to get this sorted in the end?

 

Keep in touch.

Ben


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PeteH
Fibre optic
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Re: Remember personal information

Account now OK after phone support.
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