What is happening with my complaint and my refund? A reply would be appreciated . thanks Stuart Beall
I'm sorry to hear that you haven't been contacted regarding your complaint. When was this raised on your account?
Looking at your previous post, you verified that you received the refund here: promised refund on the 16th of February, which is after the date of this post. Has your complaint been resolved?
Please let me know.
Virgin Media Forum Team
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