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brian1960
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Recent usage

For past couple of weeks i have been unable to view my recent mobile usage as i have unrecognised extra charge on my account

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Re: Recent usage

Hi brian1960,

I've responded to your original post here: recent usage

As per our Community Forum House Rules, we'd be grateful if you didn't request support for the same issue across multiple threads as it can make it more difficult for us to assist you effectively and also impacts us helping out other customers.

If you require immediate assistance, please give us a call on 789 (Freephone from a Virgin Mobile), 150 (Freephone from a Virgin Mobile or Virgin Media landline) or 0345 6000 789 (from any other phone). 

Many thanks,

Terri

Virgin Media Forum Team


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help



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  • 6.86K
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Forum Team
Forum Team
376 Views
Message 2 of 3
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Helpful Answer

Re: Recent usage

Hi brian1960,

I've responded to your original post here: recent usage

As per our Community Forum House Rules, we'd be grateful if you didn't request support for the same issue across multiple threads as it can make it more difficult for us to assist you effectively and also impacts us helping out other customers.

If you require immediate assistance, please give us a call on 789 (Freephone from a Virgin Mobile), 150 (Freephone from a Virgin Mobile or Virgin Media landline) or 0345 6000 789 (from any other phone). 

Many thanks,

Terri

Virgin Media Forum Team


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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brian1960
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Re: Recent usage

my apologies and thank you

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