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Susief
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Re: Declined contract

Yes, yet another very unhappy customer. End of contract, requested a phone upgrade, went through all the details, chose a phone and tarriff, just to be told, sorry it's been declined. My credit rating, like so many others, is impeccable! Any help for me please,😥

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Forum Team (Retired) Mat_H
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Re: Declined contract

Hi SusieF,

 

Welcome to the forums Smiley Happy

 

I'm really sorry to hear that you've been declined via the credit check. I want to look into this for you. So I can do this, I've sent you a PM detailing the next steps.

 

You can view this by clicking the purple envelope on the top right.

 

Looking forward to hearing from you. 

 

Thanks,

Mat


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