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Bedhead1157
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Porting from Three, number not transferred.

Just signed up for a new VM contract, obtained a PAC code from Three gave it to VM and sure enough after 24 hours., the Three phone stops working and I get a text from VM saying the number is transferred. The only problem is, it hasn't, ringing the supposedly ported number gets an engaged tone, if I log into my virgin account, it says I have been ported, but the actual phone says otherwise.

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Re: Porting from Three, number not transferred.

Hi Bedhead1157,

 

Sorry to hear you're experiencing issues with your number port.

 

It appears you have posted your query here also which I have responded to.

 

If we could keep the conversation in the other post it will save any future confusion.

 

Many thanks

Stephen_B
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